Apps Magnet » FAQ https://www.appsmagnet.com activeCollab Modules, Training and Consulting that make it more productive and enjoyable! Fri, 06 May 2016 05:28:10 +0000 en-US hourly 1 https://wordpress.org/?v=4.2.38 Reports module requires MySQL 5+ https://www.appsmagnet.com/reports-module-requires-mysql-5/ https://www.appsmagnet.com/reports-module-requires-mysql-5/#comments Thu, 05 Mar 2009 09:52:58 +0000 https://www.appsmagnet.com/?p=122 If you get this error while installing Reports module, you are running an old version of MySQL (earlier than MySQL 5). Reports module requires at least MySQL 5 since it uses views on activeCollab tables to pull ticket categories and activity levels.

Error
Error (DBQueryError)
Query failed with message 'You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'VIEW IF EXISTS `acx_view_ticket_categories`' at line 1'
Error params:
File: NULL
Line: NULL
Sql: DROP VIEW IF EXISTS `acx_view_ticket_categories`
Error number: 1064
Error message: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'VIEW IF EXISTS `acx_view_ticket_categories`' at line 1
Backtrace:


#0 Error->__construct(Query failed with message 'You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'VIEW IF EXISTS `acx_view_ticket_categories`' at line 1', 1) called at [/yourserver.com/activecollab/angie/classes/errors/DBQueryError.class.php:57]

Solution
Upgrade to MySQL 5+.

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